Job Title: Product Manager

Location: Wakefield (Hybrid)

Department: Product & Innovation

Role Overview

The Product Manager is a pivotal role, accountable for the design and delivery of innovative legal products and services that transform client experiences and drive operational efficiency. This role requires demonstrable expertise in modern product management practices, strong stakeholder engagement skills, and the ability to operate within a complex, regulated environment.

You will champion product discovery and delivery, ensuring that solutions are valuable, viable, usable, and feasible, while aligning outcomes with the firm’s strategic objectives. You will work closely with senior stakeholders and cross-functional teams, including legal experts, technology, design, risk & compliance and operations, to deliver products that meet client needs and differentiate the firm in the market and support our growth agenda.

Key Responsibilities

• Product Strategy & Vision

o Support in the definition of, own, and evolve a clear, outcome-led product vision and strategies aligned to organisational goals and constraints (as assigned).

o Identify, prioritise, and clearly articulate the most impactful client, user, and business problems to solve.

o Translate the product strategy into an aspirational, outcome-focused product roadmap rather than output-led plans.

o Regularly review and adapt product strategies based on learning, performance, market change, and regulatory context.

o Primary point of contact for day-to-day product leadership across assigned products.

• Discovery & Decision Making

o Lead continuous product discovery to deeply understand client problems, market trends and regulatory requirements, validate problems, test assumptions, and reduce delivery risk.

o Apply qualitative and quantitative research methods including interviews, data analysis, prototyping, and experimentation.

o Define clear hypotheses, learning goals, and success metrics for initiatives.

o Apply product principles and ways of working to ensure evidence is used to guide prioritisation, trade-offs, and investment decisions.

• Delivery Enablement

o Work closely with technology, design, and business analysts to translate validated problems into delivery-ready outcomes.

o Enable efficient, iterative continuous delivery using agile practices and strong product rituals.

o Balance short-term delivery needs with longer-term strategic objectives.

o Support safe and progressive release practices including pilots, phased rollouts, feature flags, and experimentation.

• Stakeholder Leadership & Collaboration

o Be a “Product Operating Model” evangelist, educating stakeholders and teams on the principles and value of the product operating model and ways of working

o Build strong, trusted relationships with senior stakeholders and cross-functional partners.

o Act as the primary point of product leadership for assigned product areas.

o Facilitate stakeholder working groups to maintain alignment, transparency, and shared ownership.

o Communicate priorities, progress, risks, and trade-offs clearly and persuasively.

• Operating Model & Capability Development

o Champion and embed the Product Operating Model across the organisation.

o Evangelise outcome-led, problem-focused ways of working and data-driven decision making.

o Contribute to the evolution of product practices, tooling, and enablement (e.g. data, experimentation).

o Coach, and develop junior product colleagues, building confidence and effectiveness across the team.

o Work closely with leadership team colleagues to communicate and embed customer-led product ways of working right across the business, supporting the transition to the product model and ensuring everyone in the business understands and buys in to the change and the new ways of working.

Skills & Experience

• Essential

o Proven experience as a Product Manager, ideally within regulated or professional services environments.

o Strong understanding of modern product management practices, product discovery, and outcome-led delivery.

o Expertise in product discovery techniques, including user research, prototyping, and hypothesis testing.

o Experienced in supporting and participating in agile delivery frameworks (Scrum, Kanban) and product rituals (stand-ups, retrospectives, sprint planning).

o Excellent communication, facilitation and stakeholder management skills.

• Desirable

o Experience within legal, financial, or similarly regulated sectors.

o Familiarity with relevant regulatory and compliance considerations.

o Knowledge of design thinking, lean product, and experimentation practices.

Behaviours & Mindset

Client-Centric: Motivated by understanding and solving genuine user and business problems.

Collaborative: Works effectively with multidisciplinary teams and builds constructive relationships.

Outcome-Focused: Measures success through impact, learning, and value creation.

Pragmatic & Responsible: Exercises sound judgement, seeks guidance when appropriate, and balances autonomy with alignment.

Growth-Oriented: Curious, reflective, and committed to developing expertise in product management.

Salary Information

The annual salary range for this role is £42,000 - £55,000.

Equal Opportunities

Minster Law is committed to equality and diversity and being a workplace that creates a sense of belonging for everyone.

We’re an equal opportunity and disability confident employer. All applicants will be considered for employment regardless of age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, neurodiversity, or disability status. You can read our commitment to equality and diversity on the Minster Law site.

Final note

The Recruitment Team at Minster Law would like to thank you for applying for Employment with us. Due to the high volume of applications, please note if you have not heard back from us in 10 working days, you have not been successful on this occasion.