Role Overview

The Project Manager leads the delivery of strategic change initiatives that enhance Minster Law’s Personal Injury platform, strengthen competitiveness, and support growth in aligned service areas.

The role is accountable for end‑to‑end planning and execution of complex, high‑impact programmes such as acquisitions, office openings, technology rollouts, and major transformation projects.

Working across senior leaders, operational teams, and external partners, the Project Manager ensures projects deliver measurable commercial and customer outcomes, embed effectively into BAU, and strengthen Minster Law’s position as the UK’s most trusted PI specialist.

Success in the role requires a highly organised, self‑directed project leader with strong experience in recognised delivery methodologies (e.g., PRINCE2, Agile). The Project Manager will manage all aspects including scope, time, budget, quality, governance, risk, and benefits realisation, ensuring projects land effectively and deliver measurable value.

Key Responsibilities

Project Leadership & Governance

• Lead the full project lifecycle, ensuring disciplined governance, clear scoping (PID, plans, RAID), and compliance with organisational and regulatory standards.

• Establish and run effective governance forums, including steering groups, go/no‑go decisions, and senior stakeholder reporting.

• Provide concise, accurate project reporting and ensure each project contributes to strategic priorities.

· Planning & Delivery

• Build and maintain comprehensive project plans covering scope, schedule, budget, resources, and communications.

• Apply recognised methodologies (e.g., PRINCE2, Agile) to ensure structured, disciplined execution.

• Lead cross‑functional teams and suppliers to deliver agreed outcomes, ensuring momentum and accountability.

• Ensure smooth transition into BAU with sustainable adoption and measurable operational benefits.

Change, Communications & Stakeholder Engagement

• Identify and engage stakeholders effectively, ensuring appropriate alignment throughout the lifecycle (using RACI where appropriate).

• Develop and deliver clear communication plans that support behaviour, process, and people change.

• Provide senior leaders with clear, concise insights to enable decision-making.

• Build collaborative relationships across the organisation to ensure high‑quality, customer‑centred outcomes.

• Function as a trusted advisor to senior leaders, presenting complex information clearly and decisively.

Financial & Resource Management

• Set, manage, and report project budgets, ensuring transparent cost control.

• Forecast and secure required resources.

• Oversee procurement, vendor management, and contract performance.

• Track benefit realisation and ensure business cases are data-driven and aligned to strategic priorities.

• Ensure business cases are aligned to strategic intent, supported by robust data and insight.

Continuous Improvement & Delivery Excellence

• Champion consistent use of PMO standards, tooling, and best practice.

• Facilitate lessons learned, retrospectives and drive continuous improvement across the delivery portfolio.

• Promote high-quality data practices to support effective planning and decision-making.

• Act as a role model for structured delivery and outcome-based thinking.

Skills & Experience

Essential

• Proven experience delivering complex, high-impact projects in multi-stakeholder environments.

• Strong command of formal project management methodologies (i.e. PRINCE2, Agile frameworks).

• Demonstrable success in delivering business acquisitions, site openings, technology rollouts, and large-scale business change.

• Exceptional planning, organisation, and execution discipline.

• Strong financial and commercial acumen, with experience managing project budgets.

• Excellent stakeholder, communication, and leadership skills.

• Proficiency in project management tools (e.g., MS Project, Monday.com, Smartsheet, Jira, Confluence).

• Experience delivering change in environments where data, technology, and customer outcomes are critical to success.

Desirable

• Experience within professional services, legal, financial, or regulated sectors.

• Understanding of regulatory, compliance, and risk management in project environments.

• Exposure to mergers & acquisitions processes and post-acquisition integration.

• Experience within insurance, personal injury, or other claim led/regulated environments.

Behaviours & Mindset

• Proactive & Self-Managed: Operates with autonomy, anticipates problems, and drives delivery without close supervision.

• Structured & Methodical: Applies disciplined planning and governance to ensure clarity, quality, and control.

• Outcome-Driven: Focused on delivering measurable business value.

• Calm Under Pressure: Remains composed and objective when managing competing priorities or high-stakes challenges.

• Collaborative & Influential: Builds strong relationships and influences outcomes without formal authority.

• Resilient: Thrives in fast-paced and ambiguous environments, maintaining focus and adaptability, able withstand and/or recover quickly from difficult conditions

• Accountable & Trusted: Takes ownership of commitments and maintains trust through transparency and reliability.

• Continuous Improvement Mindset: Seeks better ways of working and contributes to delivery capability uplift

Travel

This role is based in our Wakefield office with hybrid working arrangements in place, some occasional travel may be required to fulfil the scope of the role.