Job Title: Account Manager

Responsible to: Director of Partnerships

Level: Manager

Salary: Dependent upon Experience

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Account Manager

At Minster Law, we build strong partnerships that deliver the right outcomes for our clients. We work collaboratively, focus on what matters, and continually improve how we deliver our service.

We are looking for an Account Manager to join our Partnerships team, supporting the development of key relationships across our network.

The role

You will work closely with internal leadership teams and partner organisations to deliver against commercial and operational priorities. You will support the management and development of key accounts, helping to achieve performance targets, maintain partner satisfaction and identify opportunities for growth.

You will also play a key role in supporting our sales strategy, developing existing partnerships and helping to onboard new distribution partners.

What you will be doing

• Support the delivery of account management activity across key distribution partners

• Build strong, trusted relationships with partner organisations and key stakeholders

• Monitor account performance and use insight to support delivery and improvement

• Contribute to the development and delivery of strategic account plans

• Support contract performance, governance activity and renewal opportunities

• Work with operational and change teams to improve service delivery

• Manage relationships across the wider supply chain, ensuring quality and SLA delivery

• Support sales activity and onboarding of new partners

What you will bring

• Experience in account management or a similar commercial role

• Strong relationship building and stakeholder management skills

• Commercial awareness and a focus on delivering outcomes

• Ability to interpret data and use insight to inform decisions

• A proactive, solutions focused approach

• Confidence working in a fast paced and changing environment

Why join Minster Law

• 35 hour working week

• 25 days holiday (excl. Bank Holidays) with the option to buy more

• Up to 12 Time for Me days each year

• Performance related bonus

• Agile working

• Health care cash plan

• Life assurance and income protection

• Pension, wellbeing support and additional benefits

• Opportunities to develop your career across the wider business

Be part of a business that values strong partnerships, supports its people and is focused on delivering outcomes that matter.